This June, Clipper delivered the 3rd in their popular series of Future Forums, which covered the growing challenge of dealing with retail returns. Having previously held events on the topics of e-fulfilment and portcentric logistics, these Future Forums support Clipper’s position and reputation as sector thought-leaders.
The event, held at The Cumberland Hotel in London’s Marble Arch, was attended by a long list of retail supply chain experts from high street names such as Argos, Ann Summers, Liberty and Sainsbury’s.
The session was introduced by Clipper Chief Executive, Tony Mannix, and included insightful keynote speaking slots from PWC and retail experts JDA. The event was also an opportunity to introduce the newest name to the Clipper family, Servicecare, who were able to demonstrate their class-leading expertise in electronic repair and returns, which uniquely enables Clipper to provide reverse logistics capability across all elements of retail.
During a recent Brand Health exercise that Propaganda conducted for Clipper, we tested and validated the growing importance of a specialist returns process for retailers. Boomerang™ was the sub-brand created by Clipper to address this growing retailer need and it’s already helped numerous Clipper clients to take cost, complexity and risk out of their supply chain.
During the event, Tony praised Propaganda’s insight and strategic role in developing Boomerang™ and bringing the proposition to market. Quite a team.